Customer Testimonials
It was pleasant, I came for a airbag recall and they serviced my car checked to see what issues it was having which I did not expect. They also vacuumed and washed the outside. Overall a great experience.
Great to work with! PJ was awesome and great to work with. I'd highly recommend them!
There was some miscommunication in the beginning, but they made it right and we love our Acura MDX.
They were very understanding and very helpful and Friendly. Very smooth and easy to work with
Professional, courteous, and thorough. Our experience with the purchase of our 2022 RDX and the first routine maintenance has been very positive.
I was extremely impressed by the salesman (PJ) who showed me the Mercedes CLS, that he was very familiar with all the options and the vehicle history. I’ve purchased a lot of cars, and I have to say that this was one of the better experiences that I had with a dealership and particularly with its sales personnel. After the purchased, PJ has contacted me on occasion to see if I am still pleased with the vehicle, and if there is anything that he or the dealership could do to resolve any issues that I had with the vehicle. ...
Don Ayres Acura provides Great customer service and our sales person was easy to work with!
Always well informed about there products.Always responsiv to questions.Service department prompt and keeps you informed of progress.
PJ, our salesman, was extremely knowledgeable on the RDX line my wife and I were interested in purchasing. He was patient and not in the least bit pushy. The ONLY reason we did not purchase the RDX was we got a much better finance rate (5.1% APR from BMW as opposed to 6.5% from Acura).
Bought a used 2018 Mazda6 from Will. It was an excellent experience and I was very impressed with the profesionalism! So far the car has been a fantastic daily driver and even looks pretty slick. I do wish I haggled with them on the price, but I had no problem trading in my Black F-150 which saved me a huge hassle. The Acuras look very nice as well, may have to be my next car!
The buying experience was fantastic. PJ was a professional, and done on a very timely manner.
I would definitely recommend Don Ayres Acura for anyone looking to buy a good reliable car. Pj made the process, very smooth and took his time to listen also answered any questions or concerns that I had.
I hate shopping for vehicles, but they made the whole process easy, quick and enjoyable!
Well for starters PJ was polite and respectful. I didn’t feel pressured by him in anyway. All of our interactions were positive. My wife arrived before I did for the test drive and she noticed a few minor issues and PJ called over the service manager. Both Toni and PJ took care of the minor issues beforehand. Also, PJ had me setup for a touch up on the exterior. After the transaction of getting the financing in ordered I had a few hiccups with not knowing about a single card transaction limit but the financial guy Joe worked with ...
Service like it used to be, in a good way. Salesman are quick and courteous. Finance is quick and not pushy with upsales. Would recommend.
The dealership and PJ Dean did a fabulous job on my transaction. Love my RDX. Easy to work with them to get the SUV. VERY HAPPY with my purchase.
Don Ayers Acura is a great Place! PJ is awesome to deal with! They all made it a great buying experience! Would recommend them to anyone !
Pj Dean went above and beyond for me! I didn’t plan on buying a car the way I went to “just look” because I was unsure what I wanted. Pj was attentive to everything I liked and gave me the direction I needed. He was very knowledgeable and efficient the whole way through the process. I wouldn’t buy a car from anyone else! Thank you Pj!!!!
PJ was extremely helpful and helped us when trying to figure out which vehicle we wanted. He always checks on us to make sure we are doing well and see if we need anything. I would recommend PJ and Don Ayres Acura.
Brandon was exceptional with finding a solution to my problem. Will take me Acura’s back every time. Everything about this experience was terrific. In a time where no one wants to work and there are openings everywhere that effect customer service, Fort Wayne Acuras has not have that problem. Thank you Brandon!
Responsive, professional, trustworthy. Wool is all of those things and more. i live 500 miles away but i would buy another car from Will in a heartbeat.
Will at Don Ayres made my online vehicle purchase smooth and courteous. From making sure I had all the accessories I wanted, to simplifying my trade, I walked away a very happy person. Highly recommend stopping by and visiting on your next purchase!
Great place to do business with. I’ve bought 2 MDX from them and will continue to buy my Acura’s from here
Great experience. My salesman Daniel was helpful and informative as was Joe in financing. I will be recommending Don Ayres to anyone I know that is looking for a vehicle.
Will Zeller found the Integra we wanted. Arrived expecting the car to be outside in the cold, nope it was in the showroom. Made going over features much more enjoyable.
Very professional. Will was very quick to respond and answer any questions we had. Don Ayers was very flexible in our purchase arrangement.
Brandon did a great job....greeted us right a way....very friendly...ask if there were any concerns. Explained everything when it was finished which service was done in a timely manner. Great experience.
The service was very helpful. Dealership is beautiful and inviting. The cars are luxurious and comfortable.
Don Ayres Acura made the entire car buying process as seamless as possible! From the garage to finance.
Communicated online and by phone before visiting. After a test drive, signed the paperwork and I was on my way. Very convenient and efficient.
Everyone at the dealership was very nice and helpful. I was nervous when I first got there but was put at easy by Will and the rest of the group. I would definitely recommend them to anyone looking for a great used or new vehicle.
Fantastic company inside and out. I would recommend Will Zeller and the team to anyone!
I had a great transaction with the dealership and Will. They both went above and beyond to help me get into the vehicle I was looking for
My favorite dealership and associate to work with. I was on a time crunch to purchase and my wife specifically wanted a Suburu (as hers was stolen) and there were only so many options at your dealership to choose from at this time. I will be back for future needs!
Will was amazing and very honest when it came to perks and downfalls of the car I was purchasing! Would definitely recommend him and Don Ayres Acura to anyone!
Daniel and everyone there was very friendly and helpful. Great experience. I will recommend them to anyone looking for a new/used vehicle.
Quick and easy process! Will did great in assisting with any questions I was concerned with.
Will was knowledgeable and helpful in choosing our Acura RDX. The experience was pleasant and we will be back to Don Ayer’s in the future .
We really appreciated the customer service and professionalism at Don Ayres Acura. We had a great experience purchasing our vehicle!
Will was very knowledgeable and made the buying process easy. Knew everything about the car and did a great job of getting me what i needed for my trade. Great experience.
It was a very speedy process. Very easy to get through the whole process. Have no complaints.
Will gave me an unforgettable car buying experience! I immediately fell in love with the Integra.
Will made the buying process easy and stress free. I love my new Acura and I will definitely be back.
This is the 3rd vehicle I have purchased from this dealership. They are honest, trustworthy and pleasant to work with.
Will was very thoughtful and answered all our questions about the car. He was very helpful every step of the way and made the experience painless and smooth.
Explained everything clearly
Will was a great sales person. Transaction was smooth without any pressure to buy the car. He went over all the new features of the car in detail with me. I highly recommend Don Ayres!
I have been to a lot of dealerships and Will is by far the best dealer I’ve worked with.
Our salesman, Will was very personable and attentive to our needs. The whole experience was a pleasure. I would recommend this dealership and Will to anyone.
Will Zeller was great to work with! Both he and Tony Vincent were so helpful.
Excellent experience all around! I couldn’t have asked for anything more from Will and the team at Don Ayres Acura!
Easiest car purchase. Majority of deal done online or via text. Only in store to sign.
I had the best car buying experience at Don Ayres Fort Wayne Indiana The entire staff we’re all so nice and Will was the best thank you
They made buying our van a great experience! Everyone was very helpful and easy to deal with. Would definitely recommend friends and family to make Don Aryers their Dealership of choice.
Austin and Tony made sure my car was running perfectly after having some issues. It was challenging for them but they got everything resolved. Thanks guys!
Very professional and courteous. Very hopeful and knowledgeable was able to explain everything that I asked for.
PJ was great to work with the on the 2022 MDX. Purchase was a good experience. Definitely recommend PJ and Don Ayres Acura. Thanks,
Found the car I wanted in a tight market. Received fair price for my trade in.
Austin is an amazing sales person, I am so happy with my purchase. The Don Ayres Acura experience was exceptional.
Daniel and Don Ayres gave me the best car buying and maintenance experience I’ve ever had. They are very patient and took the time to make sure all of my concerns have been addressed.
Super impressed with this dealership!! Gave us a good deal on the car despite the market right now. Dealer was able to throw in a couple of things to sweeten the deal for us too. Daniel is the best if you’re looking to get a car here!!
PJ is very polite, professional and helpful salesperson helping us throughout the whole process of choosing the vehicle.
They are so friendly and helpful. They listen to your questions and concerns about what you’re looking for in a vehicle. I met with Austin Luke and he was so approachable. I asked lots of questions about a vehicle I was interested in and he answered all my questions and provided information I had not thought of to ask. I left to think things over and ended up going back and purchasing a vehicle from Austin.
PJ and Don Ayer’s Acura truly create a great buying experience with true professionals
My Acura Integra purchase experience was outstanding. Fair pricing on trade in of my Honda Civic Si was the deal maker. The Integra driving experience has also been outstanding. The Dealership and the sales associate treated me with the utmost respect and gratitude. I’ve been buying new cars for 25 years from Honda and this experience was by far the best!
Austin Luke is a great guy to talk to. A very friendly guy who listens to you and helps you with the information you need to buy a car.
Great team, patience, hospitality, helpful. Courtesy, honest, understanding. I would recommend this place to my friends and family.
Great sales and service from the finance department. Service and maintenance department is one of the best I have ever used.
When I take my car in for service they let me know exactly what they're going to do. The service error is very clean and unique the waiting room it's a quilt With snacks and very clean the employees are very friendly. They? Are very. Professional.
We first looked at this Acura RDX online on a Saturday night. We inquired about taking a look at it and within a few minutes had a reply from PJ. He agreed to meet us on the lot the next day to let us look at the vehicle. We purchased the vehicle, and everything with the transaction went smooth. I highly recommend PJ and Don Ayres Acura.
The team really did a great job getting us taken care of. We drove from Michigan for a sight unseen car and loved it. Working with PJ and the finance team was super smooth.
Preston was very professional and helped make my car buying experience stress free. He communicated well and had me in and out of the dealership in a timely manner, would definitely recommend him to any friends or family.
Great people. PJ my sales rep is an great guy. Very informative and care's about his customer's. I would recommend him to anybody.
Don Ayres Acura is the most honest, trustworthy, and customer focused business, not just car dealer, that I have ever had the privilege to be a customer of. They have and continue to amaze me with their professional, caring, and friendly demeanor. From my initial contact with them to more than a year later after my vehicle purchase, it is like they can do no wrong. They truly care about building relationships and I plan on being an ambassador and customer of theirs as long as I can.
Easy to work with and no games or hidden agenda. Daniel was a pleasure to work with and made the whole experience easy and relaxing!
The customer service we received at Don Ayres was beyond what we expected. PJ was so professional and kind. He went above and beyond in selling us our 2021 Nissan. He’s even reached out well after to wish me a happy birthday. This is your salesman, stop in and see him! I’ll be back for sure!
Great Experience! Very friendly and knowledgeable staff. We drove up from Indy and it was worth the drive. Plan on using again for future needs.
Couldn’t of picked a better dealership and salesman. Daniel and Don Ayres Acura will get you right!
Professional prompt service. Service manager answered and explained any questions/concerns I had about my vehicle. Extremely pleasant experience!
Everyone was helpful, knowledgeable, and patient. There was no pressure. It was a very positive experience. I would choose them again.
They were very accommodating and nice. Answered all questions that we had. A great experience all around.
PJ was excellent! He kept us informed regarding inventory availability while we were still looking (in a professional non-pushy way). We would definitely work with PJ again for our next MDX. This is our third MDX. Each time we explore other models and makes but always come back to the MDX, best quality for the money, hands down.
PJ was very helpful when purchasing our new Durango…Highly recommend him and his team.
Everything about the service was superb
Professional with good customer service and overall contact with me as a potential buyer throughout the entire process
Excellent customer service!
We had a great experience P.J. Was extremely nice and helpful and was able to answer any questions we had
PJ and the Don Ayers Team did a great job! Great customer experience and would highly recommend!
Great customer service. Worked hard to find the exact vehicle I wanted quickly. Would recommend to anyone looking for a vehicle.
Daniel was friendly, knowledgeable, and was attentive to details. I would highly recommend him to family and friends.
They are a friendly group that cares about the customer and goes above and beyond to be proactive to customer needs.
PJ was helpful, friendly, and knowledgeable. Process was quick and efficient. Good selection of models too.
Daniel Guzman is an awesome salesman. He and the rest of the Acura dealer made buying a new car a very easy process. I additionally got a great deal on a newer car!
Daniel and the team made the buying process a pleasure will definitely do business with them again
The easiest automobile transaction I’ve ever done….by far! They did exactly what they said they would do and we got. Very fair deal!!
They were very helpful and swift with how they did things. Got us in and out of there in a timely manner and everyone was very friendly