Customer Testimonials
Great experience with my service advisor, Brandon Good. Prompt service and he thoroughly went over the inspection results.
Quick and easy!!
Great derive and fair price
Great job! Great customer service, done with my car when promised even though I added another service at the last minute.
Everything I needed done in one location, quick and great customer service. Service I can rely on.
Daniel, our service manager, was exceptional; he set the tone immediately that we would be taken care of, and indeed we were.
Service team was very professional. Kept me informed along the way while the SUV was being worked on.
Great Service Dept. outstanding people.
Outstanding working with Nick the salesman and Josh the mansger
Very courteous, they have new communication to update & let you see them perform their check point review of your vehicle.
They always get me scheduled quickly. The service team is professional and helpful.
Excellent service! Top notch. Very professional and experienced people. Very happy customer.
Service continues to be exceptional.
Appreciate the Saturday service hours. Repairs done efficiency and was done on time. Brandon was helpful and knowledgeable about my situation.
Don Ayres Acura Service Department is top-notch! Their team is beyond exceptional. They care about people, their time and how to best care for your vehicle. The communication is provided through texts, videos, and face to face conversations on what attention your vehicle needs. The kindness and friendly service is truly incredible. I would suggest using their services for general service and maintenance. If their is an issue - they take proper time to trouble shoot and find the issues if needed. There is a nice place to stay and work while you wait, or simply waiting for your car. ... Read More Google - Jan 18, 2026
Quick, thorough, professional, accommodating
He was great! Got us the vehicle we needed, color, interior and got it to us as quickly as he could and made it an easy as possibld process since we were kind of in a hurry to get into our new vehicle! He has a great personality we really enjoyed having him!
If you want to be treated like family at Don Ayers Acura then ask for Suni.
It was a cold,windy, and snowy day.
Suni worked with us to help us find the perfect car for us. We drove a few cars then decided on the 1st car Suni recommended to us.
Suni was interested in us and what we wanted. Her patience and explaining how the car’s equipment worked was excellent.
After we had finished our purchase Suni no longer felt like a salesperson. The feeling was more a good friend or maybe even Family!!
Hope your experience ... Read More DealerRater - Dec 29, 2025
Caleb was able to help with my car trouble and follow up with maintenance and total car inspection. He kept me up to date with the status of my vehicle as well as answered all my questions and concerns.
Don Ayers Acura is always well informed and treats me like a valued customer. Their pricing is competitive and I wouldn’t take my Honda to any place else for service needs.
The service team is amazing.
Always great service! Brandon does an excellent job of keeping me informed of service progress. A great experience.
I just went in for some routine maintenance, oil change and tire rotation. I was very pleased. They let me arrive early because I was in a hurry and did a very nice job with the service and also vacuumed cleaned up the inside of my car and a car wash so the car looks great, very nice staff as well.
Brandon always does a great job appreciate the quality service!
Brandon the service manager and his team are great to work with, do top notch work, and as far as I'm concerned can fix about anything lol.
Brandon is good to deal with.
Everything was perfect.
Daniel was an excellent rep for Ayres.
Brandon Good is always exceptional at handling my service and keeping me updated on the service. Alice always welcomes me with a smile to the service area. Customer service at Don Ayres Acura is exceptional is is the quality of the work.
Everything went smoothly when I purchased my vehicle. Everyone was nice and explained to me everything I need to know.
Bought a used 2024 Accord Touring Hybrid from Cristian Vasquez. He was super patient throughout the whole process. Don Ayres was willing to move on the price, which made it an incredible deal compared to other dealers and similar cars. Cristian was incredibly professional, as was the rest of the sales and financing team. I’m really glad I was able to have such a great experience right here in my local area. The staff is top-notch!
This business unfortunately has a stigma which these people have shattered my expectations and provided a great experience.
I would recommend Don Ayres Group ... Read More DealerRater - May 1, 2025
Cristian was exceptional to deal with, and I truly had the best experience leasing 2025 RDX from Don Ayres because of his outstanding customer service. He was professional, knowledgeable, transparent, and never failed to answer one of my questions. He will always have my business in the future!
I had the absolute best experience trading in my Acura Integra and purchasing a 2025 Acura ADX Aspec Advance SUV. Even though my Integra was two years old and thus was subject to steep depreciation, the sales manager Josh Chase offered me a more than fair value as a trade in. My salesperson Nick Randazzo spent a lot of time with me and answered numerous questions (via text) for a few weeks before I came into the dealership test to drive the vehicle. Nick is the paradigm of professionalism! He is friendly, informative and patient. Josh Chase gave me an exceedingly ... Read More DealerRater - Apr 19, 2025
Christian was very helpful during the entire process of picking out and buying my car. His help and transparency made the entire process quick and easy.
Great customer service, helped me a lot on figuring out what car was best for me !
Christian was very professional & worked for the customer!! Listened to what we wanted & helped us find our new vehicle! Loved our experience!! Love our Acura!
Amazing customer service ! Left very pleased and love the new vehicle from christen and the rest of the team
The Staff was very friendly and helpful throughout the purchase of our new Acura. Thank you!
Since the day I bought my 2023 Integra (which I still love) Brandon Good has been my service advisor and he has been terrific. Unfortunately, I recently damaged my grill and so when I brought my car in to get it replaced (on Wed Feb 19th) he texted me to say they could not take the illuminated emblem off the old grill (I forget why). He offered to give a huge discount on a new illuminated emblem. It almost seemed he was selling it to me at cost. However, the next text said he was able to carefully take off the ... Read More DealerRater - Feb 23, 2025
Cristian was amazing, he helped my wife & myself with the entire process with our new Mini Cooper. He explained all our questions and provided fantastic customer service, I highly recommend coming here, every one was super friendly. I will definitely come back again in the future and choose Cristian again. I highly recommend to buy here.
Don Ayres has truly been a standout dealership in the community. I was thoroughly impressed with Cristian's professionalism and his constant bright smile. Buying a car from Don Ayres always feels like a different, more positive experience. Thank you, Cristian, and the entire Don Ayres team!
Don Ayers acura service manager Tony V. was amazing. He took time out of his time to help me with my vehicle. I really appreciated what he did and it meant alot. It shows the character of acura especially Tony on why chose Acura as my dealership.
Comfortable buying experience. Salesman Will was very knowledgeable and helpful in answering all questions. They're a reputable company in Fort Wayne & I would buy again from them again!
Best dealership and best salesman. Second time buying an Acura here and they are the best. All very attentive and hospitable. Will Zeller is great. Everyone I’ve come in contact with there are full focused on customer comes first. I couldn’t be happier!
Guys we’re really nice and wanted to make sure I had a good experience.
First class experience. Worth the drive from Michigan. Great selection, great service and great people. Highly recommend!
Nick and the team were great. Quick responses via text/call/email for any questions I had along the way made the whole buying experience as easy as possible. Would definitely recommend Don Ayres to others who are looking for a new ride.
I love my new car! Nick was great to work with. He really went above and beyond. Thanks Nick!
Nick was absolutely amazing! His customer service was top notch! Don Ayres Acura is phenomenal!
My shopping/trade-in/buying experience was easy and I got lots of good info from Will!
We had a great experience at Don Ayers and really appreciated the treatment we received from Nick as well as the sales manager.
Nick made the buying process so easy. Anytime we had a question he got back to us very quickly. Best experience ever.
Nick was prompt and inviting and Josh was exceptional and welcoming. Josh worked hard on the trade and pricing and was always available. Our experience in financing was excellent! They worked hard to find a good rate and fit for us and the whole process moved quickly. We also had 4 other people that greeted us and offered to help in any way. Josh also followed up on a small concern I had with the vehicle I purchased, and took care of it before I even left. Being in sales my whole career, there are 5 key items that I always look ... Read More DealerRater - Mar 25, 2024
Literally so happy and satisfied nick was an amazing sales person and I’m so glad he was honest and had me wait just a little longer! Motivated me to make life choices such as pay off all my debt! Truly feel I didn’t just leave Acura as a customer but a friend!
Nick was great. I really appreciate his persistence which was professional and not aggressive. At the end I got a great vehicle that met my needs.
Great place to buy a car. Shawn, Preston and Nicholas made the process quick and easy. They made me feel at ease and at home. 5 Star experience Thank you !
They were incredible, and Nick was very patient with me as I traded a 15 year old car for a new one. The technology was very challenging for someone 75, and Nick continues to make himself available whenever I have questions.
The purchase process was top notch, and the entire experience was transparent from start to finish.
Nick was great to work with! He answered all of our questions and was wanting to make sure our needs were met. Easily the best dealership experience I have ever been a part of.
The staff at this dealership did everything they could to get me the lowest interest rate on a vehicle! They were very friendly and made time to answer all of my questions without ever seeming annoyed or frustrated!
Charles was great to work with. He did not sell us by being pushy…he sold us with his professionalism and his vast knowledge of the Acura we were looking at. He is intelligent and kind!!
Will was very easy to work with! We communicated via text for several days about a used vehicle, and he quickly and patiently answered all my questions, recorded a video walkaround, sent pictures, etc. He even picked me up from the car rental location to pick up my car! Highly recommended!
Was very pleasant to work with. The Time allotment for final procedures was very timely. Glad I bought the vehicle.
All in all was a great experience!! Everyone we worked with was very professional and made us feel very welcomed! Highly recommend
Great group of people to work with. Would buy another Acura from Don Ayres. Highly suggest Don Ayres.
Will is the best. Easy to talk to. He doesn’t try to pull one over on me because I’m a woman.
Working with Will and Acura was fast and easy. Made car buying a little less stressful.
Daniel was great to work with!! He’s friendly, very helpful and extremely knowledgeable on Acura. Made car buying a breeze! Appreciated Shawn stepping in to finish paperwork due to them getting busy!
I have previously written about the excellent sales dept at this dealership including my salesperson PJ Dean. However, it is the after service after the sales that is more important in owning a car and the sales dept here at Don Ayres does not disappoint. The sales department is first-rate in every way. The people are friendly. and the service I get here is outstanding. I am especially impressed with my service advisor Brandon Good and the service manager Tony Vincent. I love the fact that this place is dog friendly. My pup gets the royal treatment whenever I go ... Read More DealerRater - Jul 14, 2023
Micah was so helpful! He went above and beyond to help us get into a car we wanted. He replied quickly to every question we had (even after hours) and didn’t make us feel like a burden.
We have had negative experiences with other dealers but Daniel and Acura made our car shopping experience fast and painless! Very satisfied with the customer service we received, they are not pushy. Highly recommend!
We were totally impressed by this dealership from the cleanliness to the professionalism of everyone we encountered. Our salesperson Daniel was awesome! He answered all of our questions and made sure we were totally comfortable when we drove off with our new RDX. Great experience for us!
Daniel was a very friendly and helpful salesman. He was able to help with all of the information we requested on our used vehicle purchase. In fact, the entire team that worked with us were friendly and helpful as well.
We have purchased 2 vehicles from Don Ayers Acura in the last 9 months. Obviously, we were so happy with our first purchase, that we decided that was the only place to go to purchase our second vehicle. Great, no pressure staff and amazing service. I think we're hooked and will be lifelong customers of Don Ayers Acura!
I had a great experience purchasing my new vehicle. Micah was very knowledgeable of the products and thoroughly explained the process. Everyone was very friendly and helpful.
Great service loves the environment took very good care of me and got my mother a car she enjoys. Always reaches out from birthdays and car anniversarys
