Customer Testimonials

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Google Feb 20, 2024

Great service.

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Google Feb 20, 2024

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Google Feb 19, 2024

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Google Feb 18, 2024

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Google Feb 17, 2024

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Google Feb 17, 2024

I have had nothing but incredible service any time I go to Don Ayres Acura! This includes my most recent experience getting into my newest vehicle. Daniel was amazing to work with. He definitely gave us a 5 star rating service! Very professional, friendly, and knowledgeable! Thank you, Daniel!

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Google Feb 17, 2024

My first time at this location for an oil change. Awesome customer service! Chase, my car advisor was fantastic! He kept me informed regarding my vehicle wait time and any other updates. The woman who greeted me when I first arrived was very kind as well. 10/10 would recommend!

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Google Feb 16, 2024

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Google Feb 16, 2024

Very prompt, thorough. Great wait lobby

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Google Feb 15, 2024

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Google Feb 14, 2024

No games, great staff, and an easy transaction. Highly recommended if you're looking for a new Acura!

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DealerRater Feb 12, 2024

The purchase process was top notch, and the entire experience was transparent from start to finish.

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Google Feb 12, 2024

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Google Feb 12, 2024

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Google Feb 11, 2024

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Google Feb 10, 2024

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Google Feb 9, 2024

Branden, and the entire team are always welcoming, gracious and professional!!!!

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Google Feb 8, 2024

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Google Feb 2, 2024

Don Ayres Acura makes buying a new car so easy. They treat you better then family and are very receptive to your individual needs. I can't speak Highly enough about Charles, Nic, Preston, Josh and the team at Don Ayres Acura. HIGHLY RECOMMENDED!!!

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Google Feb 1, 2024

Excellent, expedient and professional service!! We will definitely be using them for all of our future needs. Thanks Brandon and team for going above and beyond. NAACHO

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Google Jan 31, 2024

Professionally handled maintenace required on vehicle

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Google Jan 30, 2024

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Google Jan 29, 2024

Very friendly and excellent service

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Google Jan 27, 2024

This was by far the easiest process to purchase a vehicle. Will and PJ were amazing. I purchased a 2024 MDX S-type. This car is awesome!!!!!

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Google Jan 26, 2024

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DealerRater Jan 23, 2024

Nick was great to work with! He answered all of our questions and was wanting to make sure our needs were met. Easily the best dealership experience I have ever been a part of.

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Google Jan 21, 2024

I got a great car for a great price from some pretty great people!! McKade, PJ and Josh took care of me well! They even delivered the (used) car to me at my place of work. Who does that - delivers a used car! Thanks a bunch fellas! See you down the road!

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Google Jan 19, 2024

I worked with Nick at Don Ayres Acura in Fort Wayne & he a great job helping me look for a car that would be a good fit for me. He was very thorough in his search and communication, I would definitely recommend him to someone trying to purchase a vehicle!

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Google Jan 18, 2024

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DealerRater Jan 18, 2024

The staff at this dealership did everything they could to get me the lowest interest rate on a vehicle! They were very friendly and made time to answer all of my questions without ever seeming annoyed or frustrated!

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Google Jan 17, 2024

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Google Jan 16, 2024

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Google Jan 13, 2024

First time for me at the Southwest location. Exceptional care for me as a customer as well as my car. Couldn't be happier!

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Google Jan 11, 2024

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Google Jan 10, 2024

Had a great experience buying a car here! Very easy going and not pushy in any way!

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Google Jan 6, 2024

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Google Jan 5, 2024

Courtney C. Is an exceptional service provider giving me the low down on what’s needed versus what’s recommended. She looks out for me giving me the best price and promotions. I’m on a restricted budget and she makes my service repairs as affordable as possible. I have three Hondas and all get serviced by Courtney and only Courtney. My business stays with Honda Don Ayres because of Courtney. Thanks for excellent service!

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Google Jan 5, 2024

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DealerRater Jan 3, 2024

Charles was great to work with. He did not sell us by being pushy…he sold us with his professionalism and his vast knowledge of the Acura we were looking at. He is intelligent and kind!!

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Google Jan 3, 2024

Very professional service. Brandon is very knowledgeable and knows the job.

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Google Dec 30, 2023

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Google Dec 30, 2023

Great service

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Google Dec 26, 2023

Every time we use the service department, we are greeted with genuine smiles and kindness. They have endeavored to give us the fairest/beat repair possible.

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Google Dec 23, 2023

Experience was perfect. Everything was right on time and explained to me very well. First time for oil change on my RDX and I was very pleased.

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Google Dec 22, 2023

I went for an oil change, got a car wash was in and out. Great service!

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Google Dec 22, 2023

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Google Dec 21, 2023

It took a little longer than expected but…….the customer lounge was fantastic with plenty of snacks and beverages along with reading material…..!

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DealerRater Dec 21, 2023

Will was very easy to work with! We communicated via text for several days about a used vehicle, and he quickly and patiently answered all my questions, recorded a video walkaround, sent pictures, etc. He even picked me up from the car rental location to pick up my car! Highly recommended!

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Google Dec 21, 2023

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DealerRater Dec 20, 2023

Was very pleasant to work with. The Time allotment for final procedures was very timely. Glad I bought the vehicle.

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DealerRater Dec 16, 2023

All in all was a great experience!! Everyone we worked with was very professional and made us feel very welcomed! Highly recommend

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Google Dec 15, 2023

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Google Dec 13, 2023

Excellent customer service and explanations from Brandon and Tony

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Google Dec 13, 2023

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Google Dec 13, 2023

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Google Dec 12, 2023

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Google Dec 11, 2023

Their customer service was second to none. Very friendly and helpful, and even shuttled us to a diner for breakfast while we waited for our service.

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Google Dec 11, 2023

Very friendly and helpful. Tony and the gang do a great job! Highly recommended!

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Google Dec 11, 2023

Not as pushy as the Honda shop I normally go to.

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Google Dec 9, 2023

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Google Dec 9, 2023

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Google Dec 8, 2023

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Google Dec 7, 2023

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DealerRater Dec 6, 2023

Great group of people to work with. Would buy another Acura from Don Ayres. Highly suggest Don Ayres.

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DealerRater Dec 5, 2023

Will is the best. Easy to talk to. He doesn’t try to pull one over on me because I’m a woman.

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DealerRater Dec 5, 2023

Working with Will and Acura was fast and easy. Made car buying a little less stressful.

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Google Dec 3, 2023

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Google Dec 2, 2023

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Google Dec 2, 2023

Always exceptional. This is why I always buy from Don Ayers

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Google Dec 2, 2023

I didn't know buying a vehicle could be so pleasant! Everyone we encountered was friendly and respectful. Daniel knew everything about the vehicle and Preston made the financing portion painless as well. Would highly recommend you buy here!

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Google Dec 2, 2023

Chase is amazing!! Always gives me the best care and experience when taking my Acura in for any services needing to be done!

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Google Dec 2, 2023

Had an appointment with Charles Romulus last Tuesday to look at the 2022 Kia Forte GT-Line they had and Charles was very knowledgeable and helpful throughout the whole entire process!! Also, shout out to Preston Dean for explaining everything when it came to payments with complete clarity and visual representation. You guys left a lasting impression and made my wife and I feel very welcomed and I will be back with any needs or future purchases. (I think yall convinced my wife to get a car from you in the near future) lol Also shout out to Shawn Trice and Charles ...

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Google Dec 1, 2023

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Google Dec 1, 2023

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Google Dec 1, 2023

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Google Nov 30, 2023

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Google Nov 30, 2023

First service with Don Ayres Acura and appreciated the warm and kind welcome. Really appreciate no charge for regular service with included hand wash of my vehicle. Thank you!

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Google Nov 29, 2023

Tony was prompt, helpful, and followed up to make sure everything was taken care of to my satisfaction.

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Google Nov 29, 2023

Scheduling was easy. The service appointment was handled on time and within the projected time. All services were well informed in advance. Pricing was exactly as agreed. The service representative was informative and courteous giving updates throughout the process. Very well done.

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Google Nov 28, 2023

Excellent Service

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Google Nov 28, 2023

Daniel was an exceptional salesman, loved how he kept in touch with me throughout the week. Also can’t forget Preston and how he carry’s himself, very professional guy, could lead one day.

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Google Nov 27, 2023

Great service advisor! Exceptional service, quick and personal!

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Google Nov 23, 2023

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Google Nov 22, 2023

Excellent, world-class customer experience. Much appreciated!

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Google Nov 22, 2023

Charles my salesman took the time needed to make sure I was getting what I wanted and covered everything patiently. I brought my TLX in to be clear coated and Casey was great. He finished the job sooner than expected and was very pleasant. Highly recommend Don Ayres.

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Google Nov 22, 2023

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Google Nov 21, 2023

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Google Nov 19, 2023

service was great

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Google Nov 15, 2023

Great experience buying my TLX Type S. In and out quickly and everyone was knowledgeable / courteous. Highly recommend.

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Google Nov 11, 2023

Brandon and Chase were very professional and took care of every detail.

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Google Nov 11, 2023

Greeted in a friendly manner. Time for service was appropriate. All personnel were excellent.

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Google Nov 8, 2023

Excellent customer service and communication on your vehicle status.

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Google Nov 8, 2023

Professionalism. One of the main reasons I believe a business prospers is hiring good logical caring people. Don Ayres has done that.

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Google Nov 4, 2023

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Google Nov 3, 2023

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Google Nov 2, 2023

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Google Nov 1, 2023

Service with Tony was amazing as usual.

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Google Oct 29, 2023

We took our Acura TLX in for a diagnostic check on the sensor/computer system. I had been hit in a parking lot while inside shopping. There wasn’t a whole lot of body damage, just the bumper impact, but the computer was flashing all kinds of error messages. We took the car in on Monday morning. By Monday afternoon they had diagnosed what they thought might be the problem and were able to order the part overnight to fix it. Turned out not to be a computer issue, just a sensor was off d/t the damage to the ...

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Google Oct 28, 2023

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Google Oct 27, 2023


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